I kind of want to call baloney on all the recent hype on the differences between generations, because your team members are people, not statistics. All the studies are data-crunching that yields some trends that may or may not be true of your people.
That said, there are some things that seem to be true more often than not. Younger employees are more social, more likely to use social media, and more concerned with knowing why. Older employees are more likely to be nose to the grindstone, and less happy about someone telling them what to do.
The lesson here: your employees all have different goals, and want different things from you and your organization. It’s your job to know each team member, know why they work, what they value, how to set them up for success, and what makes a good experience for them.
Yes, that means you have to spend time with them, you have to talk, you have to observe. But that’s what leaders do. We’re a long way past treating them all like identical cogs in the wheel. If you don’t want to put in the time, then you don’t really want to lead, you just want followers.
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