No MBA mumbo-jumbo, just stuff that's worked through 30 years of team-building in business and the military.

Tuesday, February 2, 2016

Speaking Social

Young leaders have an advantage over me. They are fluent in social.

What I mean by that is they can communicate as easily on Twitter, Snapchat, or whatever the new thing is that I haven’t even heard of yet. That’s an advantage, because every year a larger slice of the workforce communicates that way. Already nearly a third of our team members are Millenials or Gen Z. They may not use social media for everything, but they use it for enough things that you’re going to miss something if you don’t.

More critical, though, is the mindset behind it. They use social media because they want to always stay in touch. They fear missing something, and four hours is too long to go without an update.

Being fluent in social doesn’t just mean understanding social media. It means feeding that desire to always be connected. You have to start being just as chatty about your expectations and their workload as they are on Hangouts.

You can choose not to, but you’re going to lose the people who are your future.

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